Why I Am Sweating Too Much?

ok i bought this game for like $30 how is it that the game comes with two controllers, but they dont work? wtf can i do to get my money back here’s what i called about:1- the girl who was supposed to order the games says she never ordered them.2-the person on phone says he wont give me a refund because “its not his fault”3-when I asked him why there are two controllers he said “one person ordered 2 and another one wanted 2 so i added more.”4-he wouldnt let me talk to someone else.5-I seriously want my money back!i tried calling all over costco trying to find an actual manager or whoever, but no luck.

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